Platforms in sync
Third-party platforms
One ops view across apps
Ratings protected
Issues flagged before they hit your public score.
Stale listings
Menus and hours stay wrong after schedule changes.
Unclear promo ROI
Discount spend with no read on incrementality.
Rating dips
Delivery experience issues nobody tracked until scores slip.
Weak item presentation
Photography and descriptions under-sell signature dishes.
Built for restaurant reality.
Centralised ownership: listing hygiene, offer calendar, fee-aware promotions and review response coordination with your kitchen and call teams.
Deliverables & scope
Every output below is named, described and tied to your venue, not a vague “marketing support” line item. You know exactly what we ship and when we review it together.
- Defined
Listing management
Menus, hours, holidays and item availability synced per platform.
- Documented
Visual & copy optimisation
Hero items, descriptions and allergen info platform-compliant.
- Delivered
Promo calendar
Fee-aware discounts tied to capacity and margin guardrails.
- Maintained
Rating & issue tracking
Monitor scores; flag operational patterns hurting delivery CSAT.
- Reported
Performance rollup
Orders, AOV and promo ROI in your weekly Velmont report.
How we roll it out
A structured rollout from kickoff to live delivery. Then an ongoing rhythm so this service keeps improving with your menu and trade.
Platform audit
Baseline scores, listing errors and fee structure documented.
Optimise & standardise
Creative and menu parity applied across active apps.
Operate & adjust
Weekly promo and availability tweaks from trade data.
Partner support
Account coverage, documentation and weekly reviews ship with every engagement, scoped upfront, not sold as add-ons mid-project.
- Multi-platform dashboard summary
- Escalation for order issues
- Seasonal campaign support
- Coordination with menu team
Add third-party platforms to your stack
Book a free discovery call. We map the right mix of services for your venue and quote against our Launch, Growth and Scale plans.
UK restaurants · One partner · Weekly clarity